shipping policy

Thank you for shopping with us! We’re excited to serve you and want to ensure you have a clear understanding of our processing and shipping times. Please review our policy below before placing your order.

Processing Time

All orders are processed within 3–5 business days (Monday through Friday, excluding holidays).
Please note: During new launches, holidays, or sales, processing time may take a little longer due to high order volume.

Shipping Time

Once your order has been processed, it will ship according to the method selected at checkout.

• Standard Shipping: 5–7 business days
   
• Expedited Shipping: 2–3 business days
   
• Overnight Shipping: 1 business day
   

You’ll receive a shipping confirmation email with a tracking number once your order has shipped.

Shipping Costs

Shipping costs are calculated at checkout based on your order total and delivery location.
We currently offer:

• Flat Rate Shipping: $6.95
   
• Free Shipping on orders over $100

Shipping Carriers

We ship through USPS, UPS, and FedEx, depending on your location and delivery speed.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address entered at the time of purchase.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at connect@chauntologyspeaks.com within 7 days of delivery so we can assist you.

Questions?

If you have any questions about your order or need assistance tracking your shipment, please contact us at connect@chauntologyspeaks.com